Last updated: January 15, 2025
Transparent Data Practices
We believe in complete transparency about how we collect, use, and protect your personal information
Information We Collect
Personal identification information (name, email, phone number, student ID)
Academic information (university, program, year of study)
Emergency contact details
Payment and billing information
Communication records and preferences
How We Use Your Information
Process accommodation bookings and manage your stay
Communicate important updates and notifications
Provide customer support and respond to inquiries
Ensure security and safety of all residents
Improve our services and facilities
Data Protection & Security
All personal data is encrypted and stored securely
Access to information is limited to authorized personnel only
Regular security audits and updates to our systems
Compliance with Ghana Data Protection Act
Secure payment processing through trusted providers
Your Rights
Access and review your personal information
Request corrections to inaccurate data
Delete your account and associated data
Opt-out of marketing communications
File complaints with data protection authorities